CREEM is a quarterly magazine, printed and shipped four times throughout the year: September, December, March, and June. Your subscription starts with the next issue in the cycle and it will be mailed to you at that time. Check your confirmation email for details on when your first issue will ship.

If you purchased a new Print or Fan Club subscription after August 30, 2023, your annual subscription will start with CREEM #006, Winter 2023 edition, shipping in December 2023.

CREEM #005, Fall 2023 edition, starts shipping to subscribers on August 30, 2023.

Our magazines ship via USPS bulk mail which can take a few days to a few weeks, depending on where you are located. Unfortunately, that mailing class does not does not come with tracking info (but we’re working on that!).

If you subscribed to a Print or Fan Club plan before August 30, 2023, and you did not receive CREEM #005, Fall 2023 edition, via USPS by October 31, 2023 (November 15, 2023, for international shipments), please contact info@creem.com with details so we can look into issuing you a replacement. Same for any previous issues under your subscription plan. We want you to get your magazine, so please reach out.

CREEM is not available on newsstands or in stores. It is a limited-edition publication. We print based on subscriber numbers and need to deliver that info to our printer ahead of publication, so there is a deadline to subscribe before the shipping date. Follow details at creem.com/subscribe and @creem.

We sell back issues individually, as available. Check creem.com/shop right now to see what is in stock. If you are a subscriber, register and/or log in to receive your discount on the purchase.

If your magazine arrived damaged via USPS, please email info@creem.com with a photo so we can look into issuing you a replacement.

Our products and magazine subscriptions ship globally. International shipping rates and customs apply.

If you are in Canada where our magazine is printed, you will be charged local shipping rates for your subscription. But international rates apply to other products in our store since those are shipped from our U.S. warehouse.

If you can’t stomach those shipping rates on the magazine (and we don’t blame you), we offer a Digital subscription for only $29/year so you can still access CREEM and the archive.

CREEM is a quarterly magazine, printed and shipped four times throughout the year: September, December, March, and June. Your annual subscription includes four issues. We've enabled auto-renew to ensure you never miss a new one after that.

Your subscription starts with the next issue in the annual cycle and it will be mailed to you at that time. Check your confirmation email for details on when your first issue will ship.

To update mailing address for your subscription, log in to your account (if this is your first time logging in, you may need to register your account with the email you used to subscribe) and navigate to the Subscriptions tab. Click on Manage Subscription where you will be taken to you secure subscription portal where you can update your mailing address.

Email info@creem.com with any issues or to change the shipping address for a merch item.

To update the credit card on file for your subscription, log in to your account (if this is your first time logging in, you may need to register your account with the email you used to subscribe) and navigate to the Subscriptions tab. Click on Manage Subscription where you will be taken to you secure subscription portal where you can update your billing information.

Email info@creem.com with any issues.

If you have purchased a Digital, Print + Digital, or Fan Club subscription, once you receive your confirmation email you can register and gain access to read CREEM at creem.com and archive.creem.com. Follow the “Register My Account” prompts in your confirmation email, or visit creem.com/account/login to log in.

But first, if you didn’t create an account when you checked out, you need to register for one and create a password, using the same email address you used to purchase your subscription. Even if you had a CREEM account before you subscribed or received our email newsletter, you need to register an account to link it with your subscription. Visit creem.com/account/registration and follow the instructions.

Then navigate back to where you were reading to enjoy CREEM. Depending on your cookies settings, some users have had to refresh the page, clear their cache, or log out/log back in.

If you continue to experience issues, please contact info@creem.com with details.

If you have purchased a Fan Club, Print + Digital, or annual Digital subscription, once you receive your confirmation email you can register your account to buy things at creem.com/shop with the discount from your subscription tier: Fan Club (20%), Print + Digital (15%), Digital (10%).

Click Login in the menu at creem.com, or visit creem.com/account/login to login. But first, if you didn’t create an account when you checked out, you need to register for one and create a password using the same email address you used to purchase your subscription. Even if you had a CREEM account before you subscribed or received our email newsletter, you need to register your account to link it with your subscription. Follow the instructions here.

Then navigate to our shop to see your discounts reflected on the website and in your cart.

If you do not wish to create an account, you can still shop with your discount by checking out with the same email address you used to register and using the following promo codes at checkout. They will only work for the subscription tier to which you are subscribed. And will only work with the email associated with your subscription.

Fan Club promo code: FANCLUB

Print + Digital promo code: PRINTXDIGITAL

Digital promo code: DIGITAL

If you continue to experience issues or feel that a purchase wasn’t properly discounted, please contact info@creem.com with details.

Your annual gift is being handcrafted in Buffalo, NY, by Oxford Pennant. It will ship from there in approximately 8-12 weeks after your order. If you still haven’t received your order in over 12 weeks, please contact info@creem.com and we will track it for you.

Subscribe to the CREEM Fan Club at creem.com/subscribe. If you would like to upgrade your current subscription, please contact info@creem.com with the request and we will manually process it for you.

We sell gift cards for an annual Print + Digital or Fan Club subscription to CREEM. They can be purchased for one year at a time. When you complete your purchase, you’ll receive an email with redemption details that you can forward to the recipient or print out and give them. They need to visit creem.com, add the related subscription product to their cart, and check out using the promo code in the email. They can also set up their shipping and account details at that time.

The recipient’s annual subscription will start from the time they actually redeem their gift card, not from the date of your purchase.

They may be subject to shipping charges.

Gift cards do not expire. They cannot be redeemed for cash. See full Terms of Service.

When you receive an email or print out containing a CREEM gift card and promo code, simply visit creem.com, add the related subscription product to your cart, and check out using the promo code in your email. You can also set up your shipping and account details at this time. It’s important that you create an account to be able to access digital features, the archive, and subscriber discounts.

Your annual subscription will start from the time you actually redeem your gift card, not from the date it was purchased.

You may be subject to shipping charges.

Gift cards do not expire. They cannot be redeemed for cash. See full Terms of Service.

To return an item, please email info@creem.com with your request and we’ll advise. If you’ve done this already, please stand by for a response within 48 business hours of your email.

The following items are final sale and not refundable: single issue magazines, event tickets, undergarments, and clearance/sale items. Event tickets can be transferred or resold at the discretion of the customer.

Your subscription is set to auto-renew. You will be notified at least 10 days before the renewal date with a link to the current terms and rates for the next cycle. You can manage your subscription via your account at any time to change your plan or cancel. You cannot cancel via a third-party platform like PayPal--it will not be recognized by our shop. Cancellations will be reflected with the next billing cycle.

See our Terms for all policies related to returns and cancellations.

Yes and no. Today’s magazine is bigger and it looks better. It has over 128 pages and contains a lot less ads. It’s also subject to over three decades of inflation. But the attitude remains intact.

This isn’t a lazy nostalgia play. Sure, you’ll see some familiar faces--every issue includes features on rock history and the giants of the genre. But we’re also here to champion new discoveries and everything in between. This is big tent rock ‘n’ roll. Everyone is welcome.

Please see here or contact editor@creem.com directly. Only pitches of interest will receive a response.